All the companies, due to lockdown, have started to operate with their employees quarantined. Several companies and organisation were effective in adopting work from home but many companies had to struggle to adopt. One of the major differences was the dependence of these organisations on cloud telephony and traditional communication systems.
Companies with cloud aided system were able to shift their offices to homes swiftly and effectively but the organisations still stuck with old solutions were not able to adopt working from remote locations, they didn’t have technology to use their employees’ phones and gadgets as medium of communication. These companies have been facing problems in maintaining effective communication between their employees and keeping them on same page.
Post lockdown or even during lockdown many of these companies would adopt the cloud telephonyand in fact they would have to. Almost all the companies, post lockdown would transform the way they handle their communication.AI-cloud telephony is going to be the future of voice communication. Firstly because it is the need of every organisation if they want to sustain sudden and abrupt shifts and secondly, it is less expensive or rather cost effective when compared to traditional solutions.
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